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Hanzi Hub Digital Download Policy

1. No Refunds on Digital Products

 

All digital products sold by Hanzi Hub (including but not limited to PDFs, workbooks, cheat sheets, flashcards, and other downloadable materials) are non-refundable and non-exchangeable once purchased. Due to the nature of digital goods, all sales are final as downloads cannot be returned.

 

2. License & Usage Rights

 

When you purchase a digital product from Hanzi Hub, you receive a personal, non-exclusive, non-transferable license to use the content. You may:

✔️ Download and print the materials for personal use only.

❌ You may NOT share, resell, distribute, modify, or reproduce the content for commercial or public use.

 

3. Unauthorized Sharing & Copyright Protection

 

All Hanzi Hub content is copyright protected. Unauthorized copying, redistribution, or resale of our materials is strictly prohibited and may result in legal action.

 

4. Access & Download Issues

 

If you experience issues accessing or downloading your purchase, please contact [your support email] within 7 days of purchase. We will assist in resolving access issues but do not issue refunds.

 

5. Policy Updates

 

Hanzi Hub reserves the right to update this policy at any time. Continued use of our digital products constitutes acceptance of any changes.

 

📌 By purchasing from Hanzi Hub, you agree to these terms.

Still have questions?
Contact our customer service and we're here to help!

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